:root{--font-main: "Outfit", sans-serif;--bg-dark: #1a1d1e;--text-primary: #f8fafc;--text-secondary: #94a3b8;--text-muted: #64748b;--primary-glow: rgba(247, 205, 85, .55);--secondary-glow: rgba(246, 171, 59, .5);--accent-glow: rgba(247, 190, 85, .4);--status-open: #10b981;--status-open-glow: rgba(16, 185, 129, .2);--status-closed: #64748b;--status-closed-glow: rgba(100, 116, 139, .2);--glass-bg: rgba(26, 29, 30, .45);--glass-border: rgba(255, 255, 255, .08);--glass-border-focus: rgba(255, 255, 255, .18);--glass-shadow: 0 32px 64px -16px rgba(0, 0, 0, .6);--glass-blur: blur(28px) saturate(170%)}*{box-sizing:border-box;margin:0;padding:0;font-family:var(--font-main);font-weight:400!important;-webkit-font-smoothing:antialiased}body{background-color:var(--bg-dark);color:var(--text-primary);height:100vh;overflow:hidden;display:flex;justify-content:center;align-items:center;position:relative}.bg-blobs{position:absolute;top:0;left:0;right:0;bottom:0;width:100%;height:100%;z-index:0;overflow:hidden;filter:blur(120px)}.blob{position:absolute;border-radius:50%;mix-blend-mode:screen;opacity:.4;animation:blob-float 25s infinite alternate ease-in-out}.blob-1{width:500px;height:500px;background:radial-gradient(circle,var(--primary-glow) 0%,transparent 70%);top:-100px;left:-50px}.blob-2{width:600px;height:600px;background:radial-gradient(circle,var(--secondary-glow) 0%,transparent 70%);bottom:-150px;right:-50px;animation-duration:30s;animation-delay:-5s}.blob-3{width:400px;height:400px;background:radial-gradient(circle,var(--accent-glow) 0%,transparent 75%);top:40%;left:35%;animation-duration:20s;animation-delay:-10s}@keyframes blob-float{0%{transform:translate(0) scale(1)}33%{transform:translate(80px,-50px) scale(1.1)}66%{transform:translate(-50px,60px) scale(.95)}to{transform:translate(0) scale(1)}}.dashboard-wrapper{z-index:10;width:100vw;height:100vh;display:flex}.dashboard-card{width:100%;height:100%;background:var(--glass-bg);border:none;border-radius:0;box-shadow:none;-webkit-backdrop-filter:var(--glass-blur);backdrop-filter:var(--glass-blur);display:flex;overflow:hidden}.sidebar{width:480px;border-right:1px solid var(--glass-border);display:flex;flex-direction:column;background:#1a1d1e40;flex-shrink:0}.sidebar-header{padding:24px;display:flex;align-items:center;gap:16px;border-bottom:1px solid var(--glass-border)}.agent-avatar{width:48px;height:48px;background:linear-gradient(135deg,#f7cd55,#f6ab3b);border-radius:14px;display:flex;justify-content:center;align-items:center;position:relative;box-shadow:0 4px 12px #f6ab3b4d}.status-indicator{position:absolute;bottom:-2px;right:-2px;width:12px;height:12px;border-radius:50%;border:2px solid var(--bg-dark)}.status-indicator.online{background-color:var(--status-open);box-shadow:0 0 8px var(--status-open)}.avatar-text{font-weight:700;font-size:16px;color:#fff}.sidebar-title-group h1{font-size:18px;font-weight:600;letter-spacing:-.5px}.sidebar-title-group p{font-size:12px;color:var(--text-secondary)}.filter-tabs{display:flex;padding:16px 24px 8px;gap:8px}.filter-btn{flex:1;background:#ffffff0a;border:1px solid var(--glass-border);color:var(--text-secondary);padding:8px 12px;border-radius:10px;cursor:pointer;font-size:13px;font-weight:500;transition:all .2s ease}.filter-btn:hover{background:#ffffff14;color:var(--text-primary)}.filter-btn.active{background:linear-gradient(135deg,#f7cd5540,#f6ab3b40);border-color:#f6ab3b66;color:#fff;box-shadow:inset 0 1px 1px #ffffff1a}.search-box{padding:8px 24px 16px;position:relative;display:flex;align-items:center}.search-box .search-icon{position:absolute;left:36px;color:var(--text-muted);pointer-events:none}.search-box input{width:100%;background:#ffffff0a;border:1px solid var(--glass-border);border-radius:12px;padding:10px 16px 10px 38px;color:var(--text-primary);font-size:14px;outline:none;transition:all .3s ease}.search-box input:focus{border-color:var(--glass-border-focus);background:#ffffff12;box-shadow:0 0 16px #f6ab3b26}.sessions-container{flex:1;overflow-y:auto;padding:0 16px 16px}.sessions-container::-webkit-scrollbar{width:5px}.sessions-container::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:10px}.loading-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px 0;gap:16px;color:var(--text-secondary);font-size:14px}.spinner{width:24px;height:24px;border:2px solid rgba(255,255,255,.1);border-top-color:#f6ab3b;border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.session-item{display:flex;flex-direction:column;padding:16px;border-radius:16px;border:1px solid transparent;background:#ffffff05;margin-bottom:8px;cursor:pointer;transition:all .25s cubic-bezier(.4,0,.2,1);position:relative;overflow:hidden}.session-item:hover{background:#ffffff0f;border-color:var(--glass-border);transform:translateY(-1px)}.session-item.active{background:#ffffff14;border-color:#f6ab3b4d;box-shadow:0 4px 20px -5px #0000004d}.session-item.active:before{content:"";position:absolute;left:0;top:15%;height:70%;width:4px;background:linear-gradient(to bottom,#f7cd55,#f6ab3b);border-radius:0 4px 4px 0}.session-item-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}.session-domain{font-weight:600;font-size:15px;color:var(--text-primary);max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.session-time{font-size:11px;color:var(--text-muted)}.session-item-footer{display:flex;justify-content:space-between;align-items:center}.session-snippet{font-size:13px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:220px}.badge{font-size:10px;font-weight:600;text-transform:uppercase;padding:2px 6px;border-radius:6px;letter-spacing:.5px}.badge.open{background-color:var(--status-open-glow);color:var(--status-open);border:1px solid rgba(16,185,129,.3)}.badge.closed{background-color:var(--status-closed-glow);color:var(--text-muted);border:1px solid rgba(100,116,139,.2)}.unread-dot{width:8px;height:8px;background:#3b82f6;border-radius:50%;box-shadow:0 0 8px #3b82f6}.chat-area{flex:1;display:flex;flex-direction:column;background:#1a1d1e26;position:relative}.chat-empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;padding:40px;text-align:center;color:var(--text-secondary)}.empty-icon-wrapper{width:96px;height:96px;border-radius:50%;background:#ffffff05;border:1px solid var(--glass-border);display:flex;justify-content:center;align-items:center;margin-bottom:24px;color:var(--text-muted)}.chat-empty-state h2{font-size:20px;font-weight:600;color:var(--text-primary);margin-bottom:8px}.chat-empty-state p{font-size:14px;max-width:320px;line-height:1.5}.chat-active-state{display:flex;flex-direction:column;height:100%}.chat-header{padding:20px 32px;border-bottom:1px solid var(--glass-border);display:flex;justify-content:space-between;align-items:center;background:#1a1d1e33}.chat-session-info h2{font-size:20px;font-weight:600;letter-spacing:-.5px;margin-bottom:4px}.chat-session-meta{display:flex;align-items:center;gap:8px}.session-badge{font-size:10px;font-weight:600;padding:2px 6px;border-radius:6px}.session-badge.open{background:var(--status-open-glow);color:var(--status-open);border:1px solid rgba(16,185,129,.3)}.session-badge.closed{background:var(--status-closed-glow);color:var(--text-secondary);border:1px solid rgba(100,116,139,.2)}.session-id-text{font-size:11px;color:var(--text-muted)}.btn{display:inline-flex;align-items:center;gap:8px;padding:10px 16px;border-radius:12px;font-size:13px;font-weight:600;cursor:pointer;border:1px solid transparent;transition:all .2s ease}.btn-close-session{background:#ef44441a;color:#ef4444;border-color:#ef444433}.btn-close-session:hover{background:#ef44442e;border-color:#ef444466}.btn-delete-session{background:#ef444414;color:#ef4444;border-color:#ef444426}.btn-delete-session:hover{background:#ef444433;border-color:#ef444473}.messages-container{flex:1;overflow-y:auto;padding:24px 32px;display:flex;flex-direction:column;gap:16px}.messages-container::-webkit-scrollbar{width:5px}.messages-container::-webkit-scrollbar-thumb{background:#ffffff14;border-radius:10px}.message{display:flex;flex-direction:column;max-width:65%;animation:message-slide-in .3s cubic-bezier(.4,0,.2,1)}@keyframes message-slide-in{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.message.player{align-self:flex-start}.message.agent{align-self:flex-end}.message-bubble{padding:12px 18px;border-radius:18px;font-size:14px;line-height:1.5;word-break:break-word}.message.player .message-bubble{background:#ffffff0a;border:1px solid rgba(255,255,255,.08);color:var(--text-primary);border-bottom-left-radius:4px}.message.agent .message-bubble{background:linear-gradient(135deg,#f7cd5540,#f6ab3b40);border:1px solid rgba(247,190,85,.3);color:#fff;border-bottom-right-radius:4px}.message-time{font-size:10px;color:var(--text-muted);margin-top:4px;align-self:flex-end}.message.player .message-time{align-self:flex-start}.chat-input-area{padding:20px 32px 32px;display:flex;align-items:flex-end;gap:16px;background:linear-gradient(to top,rgba(26,29,30,.5) 0%,transparent 100%)}.chat-input-area textarea{flex:1;background:#ffffff0a;border:1px solid var(--glass-border);border-radius:16px;padding:14px 20px;color:var(--text-primary);font-size:14px;resize:none;outline:none;max-height:120px;min-height:48px;transition:all .3s ease;line-height:1.4}.chat-input-area textarea:focus{border-color:var(--glass-border-focus);background:#ffffff14;box-shadow:0 0 20px #3b82f626}.btn-send{width:48px;height:48px;border-radius:16px;background:linear-gradient(135deg,#f7cd55,#f6ab3b);border:none;color:#fff;display:flex;justify-content:center;align-items:center;cursor:pointer;box-shadow:0 4px 12px #f6ab3b4d;transition:all .2s cubic-bezier(.4,0,.2,1);flex-shrink:0}.btn-send:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 6px 16px #f6ab3b66}.btn-send:active:not(:disabled){transform:translateY(0)}.btn-send:disabled{background:#ffffff0d;color:var(--text-muted);box-shadow:none;cursor:not-allowed}.hidden{display:none!important}.toast-container{position:fixed;bottom:24px;left:24px;right:auto;display:flex;flex-direction:column-reverse;gap:6px;z-index:99999;pointer-events:none}.toast{background:#1a1d1eeb;border:1px solid rgba(246,171,59,.2);border-radius:8px;padding:8px 12px;color:#fff;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);box-shadow:none!important;display:flex;align-items:center;gap:8px;min-width:auto;max-width:260px;animation:toast-slide-in .25s ease-out;pointer-events:auto}.toast:hover{box-shadow:none!important;transform:none!important}@keyframes toast-slide-in{0%{opacity:0;transform:translate(-30px)}to{opacity:1;transform:translate(0)}}.toast-body h4{font-size:13px;font-weight:600;margin-bottom:2px;color:#f7cd55}.toast-body p{font-size:12px;color:var(--text-secondary)}.toast-icon{color:#f7cd55}.agent-avatar-group{display:flex;align-items:center;gap:16px;flex:1}.btn-logout{background:transparent;border:none;color:var(--text-secondary);cursor:pointer;padding:8px;border-radius:8px;transition:all .2s ease;display:flex;justify-content:center;align-items:center}.btn-logout:hover{background:#ef44441a;color:#ef4444}.login-wrapper{z-index:100;display:flex;justify-content:center;align-items:center;width:100vw;height:100vh;position:absolute;top:0;left:0}.login-card{width:380px;background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:24px;box-shadow:var(--glass-shadow);-webkit-backdrop-filter:var(--glass-blur);backdrop-filter:var(--glass-blur);padding:40px;display:flex;flex-direction:column;align-items:center;animation:dtk-scale-up .35s cubic-bezier(.34,1.56,.64,1)}.login-avatar{width:64px;height:64px;background:linear-gradient(135deg,#f7cd55,#f6ab3b);border-radius:18px;display:flex;justify-content:center;align-items:center;box-shadow:0 8px 20px #f6ab3b4d;margin-bottom:20px}.login-avatar .avatar-text{font-weight:700;font-size:22px;color:#fff}.login-title-group{text-align:center;margin-bottom:30px}.login-title-group h2{font-size:22px;font-weight:700;letter-spacing:-.5px;margin-bottom:6px}.login-title-group p{font-size:13px;color:var(--text-secondary)}#login-form{width:100%;display:flex;flex-direction:column;gap:20px}.form-group{display:flex;flex-direction:column;gap:8px}.form-group label{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--text-secondary)}.form-group input{background:#ffffff0a;border:1px solid var(--glass-border);border-radius:12px;padding:12px 16px;color:#fff;font-size:14px;outline:none;transition:all .25s ease}.form-group input:focus{border-color:var(--glass-border-focus);background:#ffffff12;box-shadow:0 0 16px #f6ab3b26}.btn-login{margin-top:10px;width:100%;padding:14px;border-radius:12px;background:linear-gradient(135deg,#f7cd55,#f6ab3b);border:none;color:#fff;font-size:14px;font-weight:700;cursor:pointer;box-shadow:0 6px 20px #f6ab3b59;transition:all .2s ease;display:flex;justify-content:center;align-items:center;gap:10px}.btn-login:hover{transform:translateY(-2px);box-shadow:0 8px 24px #f6ab3b73}.btn-login:active{transform:translateY(0)}.btn-login .spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.2);border-top-color:#fff;border-radius:50%;animation:spin .8s linear infinite}.btn-bulk-clear{background:#ef444414;border:1px solid rgba(239,68,68,.15);color:#ef4444;border-radius:12px;width:38px;height:38px;display:flex;justify-content:center;align-items:center;cursor:pointer;margin-left:8px;flex-shrink:0;transition:all .2s ease}.btn-bulk-clear:hover{background:#ef444433;border-color:#ef444473}.context-menu{position:fixed;z-index:1000;background:#0f172af2;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border:1px solid rgba(255,255,255,.08);border-radius:12px;box-shadow:0 10px 30px #00000080;padding:6px;min-width:150px;display:flex;flex-direction:column;gap:2px}.context-menu-item{display:flex;align-items:center;gap:8px;padding:8px 12px;font-size:13px;color:var(--text-secondary);border-radius:8px;cursor:pointer;transition:all .15s ease}.context-menu-item:hover{background:#ffffff0f;color:var(--text-primary)}.context-menu-item.danger{color:#ef4444}.context-menu-item.danger:hover{background:#ef444426;color:#ef4444}.context-menu.hidden{display:none!important}.session-item{position:relative;display:flex!important;flex-direction:row!important;align-items:center!important;gap:12px!important;padding:10px 16px!important}.session-item-checkbox{display:flex;align-items:center;justify-content:center;flex-shrink:0;z-index:5}.session-item-checkbox input[type=checkbox]{-moz-appearance:none;appearance:none;-webkit-appearance:none;width:18px;height:18px;border:1px solid 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6px;border-radius:4px;font-family:monospace;color:var(--text-secondary)}.session-page-row{margin:2px 0;display:flex;align-items:center}.session-page-link{display:inline-flex;align-items:center;gap:6px;color:#3b82f6;font-size:12px;text-decoration:none;font-weight:500;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:color .15s ease}.session-page-link:hover{color:#60a5fa;text-decoration:underline}.session-info-row{display:flex;justify-content:space-between;align-items:center;font-size:11px;color:var(--text-muted);gap:8px;margin-top:2px}.session-sys-details{display:flex;align-items:center;gap:6px}.session-sys-badge{background:#ffffff08;border:1px solid var(--glass-border);padding:2px 6px;border-radius:6px;display:inline-flex;align-items:center;gap:4px;font-size:10px}.session-snippet{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;color:var(--text-muted);max-width:180px}.nav-sidebar{width:64px;background:#0f121480;border-right:1px solid var(--glass-border);display:flex;flex-direction:column;align-items:center;padding:24px 0;gap:24px;flex-shrink:0;height:100%}.nav-logo{font-weight:800;font-size:18px;background:linear-gradient(135deg,#f7cd55,#f6ab3b);-webkit-background-clip:text;-webkit-text-fill-color:transparent;margin-bottom:8px}.nav-menu{display:flex;flex-direction:column;gap:16px;flex:1;width:100%;align-items:center}.nav-btn{width:42px;height:42px;border-radius:12px;background:transparent;border:1px solid transparent;color:var(--text-muted);cursor:pointer;display:flex;justify-content:center;align-items:center;position:relative;transition:all .25s 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